Contact Us

We love to hear from you, our team is available to help answer questions and offer equipment pairing suggestions, so if there’s anything you’d like to ask us, we’re right here and ready to help in every way we can.

We’re available to support you via

Email: official@hobbywater.com

We strive to answer your questions within.24 hours

Customer service chat hours:

Monday - Friday : 9am - 18pm UTC+8

Please kindly note: Our response time might take a little longer during peak seasons and promotional sales. Please use the same email address you used when placing your order when contacting us, and include your order number in your email.

Contact form